Q1: Can you send samples?
A: Of course, we can provide customers with free samples and express shipping service to all over the world.
Q2: What product information do I need to provide for a quote?
A: Please kindly provide the grade, width, thickness, surface treatment requirements, and the quantities you need to purchase.
Q3: What are the main ports of shipment?
A: Under normal circumstances, we ship from Shanghai, Tianjin, Qingdao, or Ningbo ports. You can specify other ports according to your needs.
Q4: What are your terms of payment?
A: Payment <= 1000USD, 100% in advance. Payment >= 1000USD, 30% T/T in advance, balance before shipment or based on BL copy or LC at sight.
Q5: How long does your delivery time take?
A: In general, our delivery time is within 7-15 days. It may be longer if the quantity is extremely large or special circumstances occur.
Q6: Does the product undergo quality inspection before loading?
A: Yes, all our products are strictly tested for quality before packaging. Unqualified products are destroyed, and customers can appoint third parties to inspect products before loading.
Ramparts BuildCore
