🟦 Frequently Asked Questions
What is your Minimum Order Quantity (MOQ)?
Small test orders are available. Please contact our team with your specific requirements for more detailed information.
Can we obtain samples before placing a bulk order?
Yes, we provide free samples. Customers are only responsible for covering the applicable shipping costs.
How long does it take for sample and production delivery?
Samples typically ship within 1-2 days. For mass production, stocked items take 3-5 working days, while custom products depend on the specific quantity and requirements.
Do you support OEM or custom design services?
Absolutely. We highly welcome custom designs and offer full support for both OEM and ODM customization to meet your brand's needs.
What are the available payment terms?
We accept multiple payment methods including T/T, L/C, D/P, D/A, Credit Card, PayPal, and Western Union.
Are the materials used food-safe and durable?
Yes, our products are manufactured using high-quality materials such as Beech wood, Nylon, and food-grade plastics to ensure durability and safety for kitchen use.