❓ Frequently Asked Questions
Can you send samples?
Yes, we can send free samples to all parts of the world. However, customers are required to bear the courier costs.
What product information do I need to provide for a quote?
You need to provide the specific grade, width, thickness, surface requirements, and the quantity (tons) you need to purchase.
What are your product certifications?
Our products are certified with ISO 9001, SGS, EWC, and other international quality standards.
How long is the delivery time?
Generally, our delivery time is within 7-15 days. For extremely large orders or special circumstances, it may take up to 45 days.
How are the products packed for shipping?
Products feature a waterproof paper inner layer and a steel/iron outer packaging, fixed with fumigation wooden pallets to prevent corrosion during ocean transport.
Do products undergo quality inspection before loading?
Absolutely. All products undergo strict quality testing and inspection before packaging to ensure they meet the required standards.
Ramparts BuildCore
